TERMS

1. Customer confirms that he/she is the registered legal owner of the vehicle or has been granted the authority by the legal owners of the vehicle to enter into this agreement.
2. Customer affirms that this is the only agreement for auto transport service in effect and that no other contract or agreement is in effect for the transportation of stated vehicle(s). This supersedes all prior agreements either expressed or implied.
3. Although we are very dependable auto shippers, delivery times are not guaranteed for any reason. Delays may occur due to unforeseen situations such as weather, road conditions, mechanical issues, etc. Broker or its agents will not be liable for any loss or inconvenience incurred from such delays. Carrier will only pick up and deliver to areas accessible by carrier's equipment and with regard to local, state or federal laws.
4. Customer or his agent, as designated in writing, must be present at pick up and delivery. If for any reason, they are unavailable, the vehicle will be put in storage at the customer's expense including: storage, towing and redelivery fees. Customer shall hold car shipping company (Broker) and its agents harmless of any of these costs, loss or claims incurred.
5. Customer shall prepare the vehicle for transport by removing any and all items from inside the vehicle as well as removing all non-permanent items from the exterior of the vehicle including but not limited to: loose parts, protruding or low-hanging accessories, bras, antennas, and the like. Transporters are NOT allowed to transport ANY items within the vehicle.
6. Customer shall disarm the alarm system prior to transport. If the alarm system is activated at any time during transport, the driver is required to deactivate the alarm by any reasonable and effective means. Customer releases the transporter and broker from any claim of damage that may result.
7. Broker and its agents will not be liable for any claims for damages such as scratches, scrapes, chips or pits that result from normal road conditions or wear and tear; damages caused by leaking fluids, battery acid, cooling system, freezing, any mechanical systems, acts of God, defective or insufficient brakes, exhaust system, mufflers, tail pipes, frame alignment, tire damage, glass damage, electrical systems; torn, loose or worn convertible tops or any canvas or fabric coverings such as bras, masks; damages caused by tie downs that break or tear due to the vehicles age or condition. If at any time the vehicle becomes inoperable, a fee of $125 will be automatically assessed. Customer is liable for any and all costs and expenses including towing or repair charges resulting from disabled vehicle. Transporter will not be held responsible for any acts of vandalism. Transporter will not be held responsible for any damages not resulting from transporter negligence.
8. No auto rental reimbursement will be honored by the car transport companies involved, for any delays, damage or accidents.
9. Exceptions for damages must be noted on the Bill of Lading at time of delivery. The customer is responsible for acquiring a copy of the Bill of Lading at time of delivery. Any claim for damage not noted on the Bill of Lading will not be honored. All claims must be specifically stated, in writing within 5 days from date of delivery. BALCH LOGISTICS, LLC will not be liable to customer's insurance company for any reimbursement of claims. Customer agrees that said vehicle is insured and that his/her insurance has primary responsibility. Vehicle will be covered by carrier's cargo insurance up to the vehicle's market value. All claims will be settled at actual cost.
10. This agreement will be governed by the laws of the state of Texas. Any action or claims will be filed and handled within the appropriate court of jurisdiction in Harris County, Texas. Customer agrees to waive any and all defenses based on lack of personal jurisdiction..